Beyond the Kitchen: A Talk Story with HPM's Appliance Expert Mike Fein

In Hawai‘i, we know that talking story is the best way to learn. When it comes to choosing appliances for your home, there's no better person to talk story with than Mike Fein, HPM's seasoned Appliance Specialist. With decades of experience and a deep understanding of Hawai‘i's unique needs, Mike now leads appliance consultations at HPM's Design Center, bringing a unique perspective to the evolving world of kitchen technology, particularly as it relates to island living.

Quality Meets Innovation

HPM has carefully curated a collection of the world's finest appliance brands, each chosen for their reliability and suitability for Hawai‘i homes. "We're proud to partner with BSH brands - Bosch, Thermador, and Gaggenau - as well as Miele," Mike explains. "Each brand brings something special to our customers."

The lineup reflects HPM's commitment to serving every homeowner:

• Bosch: Known for their precision German engineering and user-friendly designs, perfect for modern Hawai‘i kitchens, featuring their award-winning dishwashers
• Miele: Renowned for their reliability and innovative solutions that stand the test of time, featuring their legendary longevity testing
• Thermador: Delivering premium luxury with innovative features and timeless style, renowned for their professional-grade cooking systems
• Gaggenau: Ultra-luxury appliances that represent the pinnacle of kitchen technology, showcasing innovations like their full-surface induction cooktops

The HPM Promise

While Mike's expertise guides customers through their appliance journey, it's HPM's comprehensive approach that ensures a seamless experience from selection to installation."We've built our program around five key principles," Mike explains, listing them off with evident pride: "Ease of use, unmatched performance, premium quality, flexibility, and elegant design."

These aren't just buzzwords at HPM - they're commitments backed by concrete advantages:

• Statewide support with delivery and installation services
• Select appliances stocked locally for quick delivery
• Special cost-saving bundle options
• Comprehensive warranty services

"Having locations in Hilo, Waimea, Kona, Kīhei, Honolulu, and Lāwa'i means we can support homeowners across the islands," Mike notes. "And with our Appliance Program Manager Adam Samford overseeing service support, customers know they're covered long after installation."

For questions about warranty services, customers can reach out to HPM Appliance Program Manager Adam Samford at
(808) 481-4935.

The Art of Listening

"When I first meet a new client, I like to ask questions," Mike explains, sharing his approach to helping homeowners. Rather than jumping straight into product features, he believes in understanding each family's unique needs and lifestyle. "Every project is different, and every home has its own story."

This personalized approach has become even more valuable in today's digital age. While many customers arrive armed with internet research, Mike notes that online information can be both helpful and overwhelming. "Web searches are a great starting point," he acknowledges, "but they can't replace years of hands-on experience with these products."

The Hawai‘i Factor

Living in Hawai‘i comes with unique considerations, and Mike understands this better than most. "The number one question I get is about service availability," he shares. It's a valid concern for island residents, and one that HPM has specifically addressed through their choice of partnerships. "We work with brands that are committed to quality products and serviceability here in Hawai‘i," Mike assures, highlighting HPM's dedication to supporting local homeowners.

Evolution of Technology & Everyday Living

The appliance world has transformed dramatically over the past decade, and Mike has witnessed this evolution firsthand. "It's about elevating your living experience," he explains, touching on a core philosophy that drives HPM's appliance program. Each brand in HPM's collection brings innovative solutions that transform daily life:

• Induction Cooking: Featured across Bosch, Miele, Thermador and Gaggenau, offering energy efficiency, superior performance, and easier cleaning. "When clients switch to induction, they're amazed by how it changes their cooking experience," Mike notes.
• Steam Cooking: A specialty of brands like Miele and Gaggenau, providing healthier cooking options with amazing results. "Steam cooking isn't just about health - it's about bringing restaurant-quality results into your home kitchen."
• Heat Pump Dryers: Perfect for Hawai'i's climate, requiring no venting while using up to 50% less energy than conventional dryers. These efficient systems are gentler on clothes and reduce electricity costs. "These are game-changers for island homes, especially in newer construction."

The transformation extends beyond just cooking and cleaning. Modern appliances bring together:

• Cutting-edge technology that adds convenience to daily routines
• Energy-efficient solutions that work for Hawai‘i's unique environment
• Intuitive designs that make operation effortless
• Elegant aesthetics that enhance your home's beauty

An exciting aspect of these brands is their focus on inclusive design. "Many of our appliances from Bosch, Miele, Thermador and Gaggenau, are designed with aging in place in mind," Mike notes. "Features like ergonomic controls, clear displays, and accessible storage make these appliances perfect for every stage of life."

While smart connectivity grabs headlines, Mike offers a practical perspective: "Connectivity is a popular buzzword, but after consideration, many clients prioritize other features that better suit their daily needs. It's about finding the technology that truly makes a difference in your everyday life."

"When clients see how these features come together in their homes, that's when they truly understand the value," Mike shares. "It's not just about cooking or cleaning anymore - it's about how these appliances can make life better, more efficient, and more enjoyable."

Making the Right Choice

When it comes to choosing appliances, Mike emphasizes the importance of taking your time. "Don't rush the process," he advises. "Ensure all your concerns are addressed and your needs are met by the products you select."

This patient approach reflects HPM's commitment to helping customers find not just any solution, but the right solution for their home and lifestyle. It's about understanding that appliances are a long-term investment in your home's functionality and your family's comfort.

Looking Forward

As we see more innovations in home appliances, Mike's expertise becomes even more valuable. His ability to bridge the gap between cutting-edge technology and practical, island-specific needs helps Hawaii homeowners navigate their choices with confidence.

Whether you're planning a complete kitchen renovation or simply updating a single appliance, Mike's message is clear: take the time to make informed decisions, consider your specific needs, and work with experts who understand Hawai‘i's unique environment.

Contact and Support

Ready to talk story about your kitchen or laundry plans? Visit Mike at HPM's Oʻahu Design Center or contact him through our online form to explore our appliance collection and find the perfect fit for your home.